Shipping policy

Welcome to Dellam. We are committed to delivering your orders safely, efficiently, and on time. Please review our shipping policy below before placing an order.

ORDER PROCESSING

• Orders are processed within 1–3 business days
• Business days are Monday through Friday
• Orders placed after 5:00 PM (EST) will be processed the next business day
• Orders are not shipped on weekends or public holidays

SHIPPING TIME

We currently ship within the United States.

Estimated delivery timeframe:

• Processing Time: 1–3 business days
• Transit Time: 4–6 business days

Please note that shipping times may vary depending on carrier operations, weather conditions, holidays, or high order volumes.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number by email to monitor your shipment status.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details during checkout. Dellam is not responsible for delays or lost packages caused by incorrect addresses.

DELIVERY DELAYS

While we aim to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to circumstances beyond our control.

CONTACT INFORMATION

For shipping-related questions or assistance, please contact us:

• Email: info@dellam.shop
• Phone: +1 347-392-9868
• Address: 430 Bunker Hill Rd, Houston, TX 77024, USA